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MS Word 2000 Auto Text Problem

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I have a User who whenever he uses the Auto Text Field "Page x of y", in a footer, gets a Page x of x result when printing, e.g. a three page document would be numbered 1 of 1, 2 of 2 etc. I have reinstalled Word, and no-one else on the NW has this problem.
The strange points are that it works fine if you print from the Print preview page and it works fine if it is not in a header/footer.
Can anyone help as I am beginning to feel abit stupid.
Many thanks
Richard

5 replies

by dklippert

The SR-1 patch is supposed to solve this. Other solutions are to print in reverse page order or (and this sounds like spitting in the corner) go to Print Preview 3 times in a row. (:')

by pvp

The last time I answered something similar, the field codes had mysteriously disappeared, but this sounds different.

In Word, tools->options. On the Print tab, check "Update fields". On the General tab, check "Background repagination."

I'm inclined to think it's the first one, but I have both these checked and don't have the problem, so...

by ritchie analyst

Tried every aspect of formatting, options, tweaking and swearing at screen!
cheers for taking the time to give me your opinion though,

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