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MSGSRV32 has caused a ......

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MSGSRV32 has caused a general protection fault in GDI.exe

I am really lost on this one.
MB: Magic Pro (MD-S7V-D)
RAM: 256 DDR
on-board: Video and sound.

I am having a avery hard time just trying to install Windows 98 (Actually any O/S)
I have changed the RAM, takin out all hardware just leaving the HD and cdrom.
I have also changed the HD and CDrom not to mention updated the BIOS...But i get the same problem each time I try to install any o/s
Once this message appears, I can do nothing more as it freezes up.

HELP

4 replies

by bfilmfan

Msgsrv32.exe is a process which is initiated by Microsoft Windows 9x and ME only. It acts as a 32 bit message server and will never appear in the Windows task list unless there is a problem with it. At any other time it should be left enabled.

This issue can occur if your computer uses a sound card or a modem that is based on the C-Media CMI8330 sound chip. This sound chip is used as the basis for several sound cards, and is also used with some modems.

1. Restart your computer in Safe mode. In Windows 98, restart your computer, press and hold down the CTRL key until you see the Windows 98 Startup menu, and then choose Safe Mode.

In Windows 95, restart your computer, press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode.
2. Click Start, point to Settings, click Control Panel, and then double-click System.
3. Click the Device Manager tab.
4. Double-click the Sound, Video And Game Controllers branch to expand it.
5. Click your sound card, and then click Properties.
6. On the Drivers tab, click Driver File Details. Check to see that you are using the Cm8330sb.drv driver.
7. On the General tab, click to select the Disable In This Hardware Profile check box.
8. Click OK, and then click Close.
9. Restart your computer normally.

by tgurr

Your solution would be great if I could get that far. This error occurs while Installing Windows 98 and I get to the point where it asks me to enter the seial number.

by tgurr

Hi everyone,
I discovered the problem was a faulty CPU. replaced it and all is fine now.

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