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My Read Receipts are not processing.

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by jpcoz

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When I look at the tracking tab in sent items, the status is NOT being updated for read receipts I can see that I have received. I have tried having NO rule at all, letting the software move them after processing, and writing a custom rule. None of them seem to work. I get back the read receipts, they stay as unread until I click on them and the tracking tab does not get updated. I am running Outlook 2003 with a cached mailbox, if that helps anyone.....

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by melissaaz

I'm not super familiar with how read receipts function since I don't use that feature, but have you some of the more general troubleshooting steps like un-caching/re-caching your mailbox or creating a new mail profile?

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