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Network request is not supported

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13 replies

by dwadejr

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I have a Windows 2000 Pro client on a domain and am getting the following message when someone tries to log in at the computer:

"The system can not log you on due to the following error: The network request is not supported. Please try again or consult your system administrator"

It doesn't matter whether you're logging in locally or on the domain, the same message appears. A reboot solves the problem temporarily but the problem reappears. I have other Win2k clients on the domain and they are not having this problem. Anyone have any ideas how I can fix this??? Any help is appreciated.

13 replies

by p.j.hutchison

First check what network clients and protocols are installed and make sure that they match what you require.
Check Local Security settings and make sure things like 'Logon locally' is allowed for users.
Check for any programs such as spyware and viruses haven't modified or damaged system files.

by dwadejr

After posting this, I found out it affected multiple Win2k clients, not just one. The settings haven't been changed at all, and I have one client that runs Windows XP that is not affected. Any ideas what could be causing my Win2k clients to show this error?? Also it seems that whatever is going on has slowed them all down dramatically. Does this sound like it may be a virus? Has anyone heard of this happening?

by p.j.hutchison

First check what network clients and protocols are installed and make sure that they match what you require.
Check Local Security settings and make sure things like 'Logon locally' is allowed for users.
Check for any programs such as spyware and viruses haven't modified or damaged system files.

by dwadejr

After posting this, I found out it affected multiple Win2k clients, not just one. The settings haven't been changed at all, and I have one client that runs Windows XP that is not affected. Any ideas what could be causing my Win2k clients to show this error?? Also it seems that whatever is going on has slowed them all down dramatically. Does this sound like it may be a virus? Has anyone heard of this happening?

by blackcurrant

Hi

Have you just applied SP4? If so, the installation can leave old dll files in place. Try reinstalling and see if that will help - taken from here: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1023809&admit=-682735245+1157975823800+28353475

Sgt_Schultz gives some advice here: https://www.techrepublic.com.com/5208-11184-0.html?forumID=39&threadID=181760

There is also some useful information here: http://www.pcreview.co.uk/forums/thread-1705324.php

Good luck

by dwadejr

Helpful information, but SP4 has been on each machine for about 6 months to a year with no previous issues. And a reboot will fix it for anywhere from around 1 hour to a few hours, but eventually it reverts to getting the error message.

by exnn

Are you able to see the log, maybe if you can log locally as an Administrator, or from a remote computer with Administrator privileges, you can get that computer log. Almost sure eiter System or Security log will give you the reason why, maybe it is just the log is full.

Good luck

by dwadejr

I have read other articles that talk about the log may be full, but I think that can be ruled out because this is occurring on 5 pc's at the same time.

by exnn

Are you able to see the log, maybe if you can log locally as an Administrator, or from a remote computer with Administrator privileges, you can get that computer log. Almost sure eiter System or Security log will give you the reason why, maybe it is just the log is full.

Good luck

by dwadejr

I have read other articles that talk about the log may be full, but I think that can be ruled out because this is occurring on 5 pc's at the same time.

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