Try reposting this in the 'Q&A' forum. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution. The 'Water Cooler' is for non-technical discussions. You can submit a question to 'Q&A' here:
https://www.techrepublic.com/forum/questions/post?tag=mantle_skin;content
There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the forums, you'll find more of those members in 'Q&A' than in 'Discussions' or 'Water Cooler'.
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[b]Though in the mean time[/b] check to make sure that the Video Card is actually fully inserted into the Socket on the M'Board and make sure that it's actually in the x 16 PCI E socket apparently these seem to be more than one PCIE socket on this M'Board.
Some cases hold the Plug In Cards slightly out of the socket and you need to adjust the Back Bracket and M'Board height from the base of the case.
Also if the Video Card had a Power Socket make sure that you plug the Power Supply lead to the Power Socket. ;)
Col