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New web server crashing

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by nsohenick

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I have a friend in need. Please help...

To all my TECH friends,

I need some help! We’re having a problem with a new web server we are running here. Once a day the IIS on this thing crashes…needing a restart. Then the next day same thing, some times twice a day. The wonderful people down in Networking & Operations have no clue. (So glad I’m a programmer.) If anyone out has a clue or ever had a problem like this one please help me.

Thanks,

Nicole

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by joseph moore

Have you checked the Event Viewer logs just before IIS crashes? There could be something of use to determine what is going on.

Also, check out the IIS web site usage logs itself, usually located in C:\winnt\system32\logfiles\w3svc1. There is a .LOG file per day. See if someone is connecting to the web server and issuing a malformed HTTP request at the time IIS crashes.

You might also need to try doing a backup of the IIS Metabase, but that is a topic for another day!

If you see strangethings in the logs, go ahead and post what they say. We really need more of a place to start to try and fix this.

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