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New XP Pro disc Spk2

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by shantie 1 view

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I just sold two systems exactly the same, no problems at all with the first one. Second one I used a new XP Pro disc. Problem was would not shut down, I put it down to Nortons, uninstalled this but did same thing. Did a complete re-install incase Nortons files were still there but same thing. The only difference between the two systems was the disc I was using, as first system used an older disc with service pack 1.
So I used custmoers older disc to install XP and everything okay, but now I will have to use the New disc on her Laptop.
I noticed a question in Tech Republic about something similar and answer was with the new XP discs with Spk2 you had to update the bios. Is this correct??. Does that mean I have to install the disc then immediately update bios??
I do not think it realy matters about sys specs, but they are Asus P4S800MX-SE with Cel 2.6cpu's. I did notice the bios was dated 2005. Thanks for your comments.

5 replies

by hal 9000

What you should be doing is updating the BIOS before attempting to install SP2. If the copy of Windows is the same like Both OEM and Home or Pro you could install with the one disc and use different Product Keys as the XP Cd's don't actually have a product key on them they accept anything within a certain range but they have to be the same types of Windows Install. You can not use a Dell, HP, Gateway or whatever and then a OEM XP Pro CD as the product keys will not work with the different Install Cd's.

With the P4's you had to update the BIOS before installing SP2 as once SP2 is installed the CPU is addressed differently and the systems generally do not boot, I don't know if it's the same with Celerons as I never use them.

For XP Pro not shutting down read the following

http://support.microsoft.com/?kbid=308029

The problem shouldn't be with Norton's but it is more likely a hardware problem and the most likely culprit is the BIOS. So you'll need to download the latest BIOS Update from the system maker if it's a PreBuilt system or from the M'Board maker if it's a white box.

I hope that is of some help

Col

by shantie

I will close this question as I will not being doing this job for another couple of weeks but you have given me something to work with anyway, thank you

by electricdragon

Hi-
This might fix you, might not...
I had the same problem on a couple of machines and what I found was that "about" 50% of the time, shutdown freeze after installing sp2, is due to audio or video drivers, usually video. Try going to said sites (whoever the manufacturer is.) and see if they have an updated driver for sp2.

Side note, I know of only one thing in BIOS that could cause this, and it'a a BIG not likely, but, since the board is new, make sure your primary display is set for whatever your card is, ie: PCI or AGP.
HTH
ED.

by shantie

Sorry but do not think the drivers would be the culprit as can install XP Spk1 and then use the spk2 disc to upgrade and works fine did not have to update drivers. Has onboard video. Seems to be the latest new XP disc with the latest SPk2 on it.

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