Networks

Ask something
Discussion Locked

No connection found

0 helpful
6 replies

by grumpyroger

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a cable modem, and a linksys Router, my main computer is a dell 2.0 ghz, and my secondary is a generic 1.5 ghz. when I attempt to get a network / internet connection on both of them, I get nothing, yet when I unplug the 1.5 ghz system it works for the internet. I am using linksys software to locate the ISP, and most of the time it will not find it. Should I use the windows network setup instead? Where can I find a simple process ladder to do this netowk setup?

6 replies

by hinrgman

when you have problems like what you describe an important step to take is to reset (power off and on) the cable modem. Shut everything down. Power up the modem and wait a minute or two. Then power up the router and wait a minute then power up each computer one at a time. This usually clears up most problems. After following this startup method if your computer will not connect to the internet then check your connection settings and make sure they are set to dhcp and a lan connection

by ann777

From what you tell us, it's difficult to determine where the problem is.

You have 2 computers... when both are connected to the LinkSys can either one get out?
If yes, then which one and is the LinkSys using DHCP?
If only one computer gets on the web, then look at that computer network settings and duplicate it on the second computer... except the ip address (increment the last number by one).

If neither computer gets out while on LinkSys, then the router is not properly configured or it is bad. Call their technical support --> it's a 800 telephone # and they operate 24/7.

by ann777

If one one computer at a time gets out on LinkSys, then you might want to take out that computer and plug in the second. See if the second will get out then. If it does not, then there's bad configuration on the second computer, or bad hardware (NIC maybe?).

Another thing to try is one computer to internet direct (no LinkSys), and then do the same with the other computer. If both computers operate alone this way, then the problem is the Router or the cable company not allowing more thanone simultaneous access.

This discussion is closed to new replies.