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No Printer Installed in MS Office

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by bds19591

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Last week we migrated well over 250 workstations from one Domain to another. Among them were several Win XP-64-bit machines. On one of the 64-bit PC's, I can't set a default printer since the migration. Office 2007 is installed. When trying to print a WORD document, the printer box is blank, however a printer can be chosen and the document will print. However, when trying to print EXCEL or from Outlook, a message box comes up stating that a printer isn't installed. Also, in the printer list, there is no mark on any indicating a default. Other applications do print. What am I missing??? Thanks!

3 replies

by kenone

64 bit printer drivers are not always the same as 32 bit drivers (HP especially) Try uninstalling the printers and re-installing them, make sure use use the 64 bit drivers. If your running the printers from a print server you will probably have top bypass it.

by bds19591

My collegue found a registry entry that he had to add - had to do that to a 32-bit machine as well - Problem resolved - ???

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