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No reminders - cannot locate recurrence

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14 replies

by marya

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Microsoft Office Outlook - v2003
After I launch Outlook the following message comes up:
There was a problem reading one or more of your reminders. Some reminders may not appear. Cannot locate recurrence information for this appointment.
OK
When you click on OK then you get a system message stating 'the operation failed'
All items on the calendar have no reminders - doesn't matter whether the items are recurring or not.
H E L P
Mary

14 replies

by jloftis

Sorry this is not an answer, but I have the exact same problem and I noticed that no one has posted an answer to the problem.
Have you solved the problem yourself or recieved help outside of this forum? I would be very interested in knowing how you solved it if you did. Thanks. Jim.

by mrki

Try starting this user's Outlook one time with the cleanreminders switch:

start->run->outlook.exe /cleanreminders

I had same problem and found upper answer in MS Newsgroup, posted by Milly Staples [MVP - Outlook] . Thanks Milly!

Goran Mrvos

by marya

Sorry, this did not work for me, thanks anyway.
Am trying the next suggestion.

by jrmplates

To fix this do the following.

1. Select the caleder
2. Drop down view, select arrange by, select current view, select recurring appointments
3. Starting at the top doubel click on each one listed.The one that gives an error message is the one causing the problem.Delete that appointment.

by jlc

I ran outlook.exe /cleanreminders and the lost reminders error message went away. Thank you!

by hkelly

I got the error message: "There was a problem reading one or more of your reminders. Some reminders may not appear. Cannot locate recurrence information for this appointment." as recommended I closed Outlook, then selected start>run>outlook.exe /cleanreminders.

Outlook started, the error message briefly flashed, then all of my missing reminders appeared. All seemed fixed until I closed Outlook and later restarted it. The old error message reappeared. Using the "cleanreminders" program would work again, but as before, it would not have any affect the next time Outlook started. Back to the old error message.

I took off all recurrent appointments and flags on emails, then reinstated those that I needed. No help. Anybody out there have suggestions?

by w2ktechman

I just had this problem on my boss's system. We tried a new profile, outlook.exe /cleanreminders, outlook.exe /cleanprofile,
ran Outlook detect and repair, etc... The fix was finally, going from appt. to appt. and checking the recurrence. 1 message asked for a change, but no change was made. We deleted the appt. and the error stopped

by cwebert

I JUST UPGRADED OFFICE 2003 TO 2007 AND IMPORTED MY PST FROM OUTLOOK 2003. NOW NONE OF MY REMINDERS WORK. I KEEP GETTING THE ERROR MESSAGE. "THERE WAS A PROBLEM OPENING ONE OR MORE OF YOUR REMINDERS. SOME OF YOUR REMINDERS MANY NOT APPEAR.

NONE OF MY REMINDERS WORK. EVEN NEW ONES I ENTERED IN OFFICE 2007.

TRIED CLEAN INSTALL OF OFFCE 2007 AND THAT DID NOT WORK EITHER.

PLEASE HELP.

by jamest

list all recurring appointments and opened each one until one was erraneous. deleted it and restarted outlook. bam.. all the appointments he missed had shown up.

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