Windows Forum

Ask something
Discussion Locked

No Run/Shutdown in Start Menu -

0 helpful
5 replies

by msteffan 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a user who went to a webpage that actully launched a virus on his machine (www.youtop.com) (I recommend NOT going there). Anyhow - it caused some pretty severe dammage - most of it we were able to fix however we still can not get the Run command on the start menu or the Shutdown. I was going to run the policy editor (poledit) on the wincd - but when we try to install it we get an error message.

Any other ideas? any manual reg edits I can do? Will reinstalling help? Will deleting the PWL files do anything?

Please help, Thanks in advance.

Happy Thanksgiving

5 replies

by dmiles

Once the machine is virus free,you may want to try loading the OS from the cd only and this way you may not have to reinstall any apps,this way you have a fresh install and not spend your wheels losing time.

by msteffan

I didnt have to reload the OS thankfully. Was a step I was about to take but fixed it another way. thanks

by msteffan

thanks. I didnt have to try that though since I was able to find info on the symantec site that referred to a different virus - but same problems. The problem I had was that I couldnt run regedit - because it 'was disallowed by my administrator' - this was not the case- stand alone PC w/o any domain. I found a reg key that re-allowed me to run regedit - then was able to remove the keys that disallowed shutdown and run commands.

This discussion is closed to new replies.