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Now I get it

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by bizzo May 28, 2009 last reply May 28, 2009 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I think I finally realise why.

When they click on the start question/discussion.

Enter a Title
They put in their job title

Enter a Post
They put their job role in

And probably expect a phone call or email asking them what their question is. That's why they never come back either.

Any thoughts?

2 replies

You cracked the 1 Million $ question, sure seems like the most plausible explanation.

I suggest changing the 'Start Discussion / Question' form.

Instead of 'Enter a Title', use the phrase 'Enter the title of your discussion / question.'

Instead of 'Enter a Post', use 'Enter your comments / questions.'

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