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NT 4 sp 6a Printing Problems

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Old Print server, NT4 sp 5,ran fine till hard drive crashed.
Purchased a new server, installed NT4 sp4 then applied sp 6a.Re-added all 60 printers with the same drivers. Started having problems with the Spooler hanging up.Edited registry to "UseNonRFCCompliantPorts" (above 1024 instead of only the original 10, 721-731)-No help
There is no monitoring software on the server.
All ports are LPR ports.
It seems as if one print job hangs in the spool and backs up all jobs to all other printers.
I'm starting to get some serious flack so if anybody has any ideas, I'd really appreciate it.
Thanks, Allan

8 replies

by pvp

This isn't real specific, but...

Both at work, where support is not my primary function, and at home where I also run NT Server, the consensus was to skip SP4. None of us has gone to SP6a, either. Supposedly, SP5 works best if installed on top of SP3 instead of directly atop NT4.

So, *I* would back out the SP's or reinstall NT, then apply SP3, SP5, and maybe SP6 but not 6a.

Since you were running OK on SP5 before, I might hold up there and see how that goes.

by allan

Had to rebuild the server and installed SP5.
Everything seems to be better now.
Thanks,

by mckaytech

My first inclination would be to agree with the first answer and go back to SP5. In my experience, it has never made a difference whether I started the server build with SP1, SP3 or SP4, but there could be something to that. But be very, very afraid of SP6 - SP6a was very quick to follow for some very good reasons.

Other than that, are there any hints in the Event Log as to what is going on?

paul

by allan

Had to rebuild the server and installed SP5.
Everything seems to be better now.
Thanks,

by jwildwind

Are you getting the Dr. Watson errors as well as the EventLog errors as well. I'm assuming this is a re-post of an earilier problem.
1) After installing TCP/IP printing did you reapply the service pack.
2) Check for HP port monitor - Add Printer/My Computer/AddPort... Do you see HP Standard TCP/IP Port listed?
3) Do you have any files in the System32 dir named HPTCP*.*?
If either 2 or 3 are true, you probably have a bad version of this port monitor.
If neither 2 or 3, I'd look at your drivers.
I know there are some issues with HP 4050 drivers (don't remember details although).
Good luck, and if you find a resolution, would you keep us posted? Thanks.

by jwildwind

PS I also agree with the above, regarding SP5. SP4 got really bad press as did SP6. I haven't tried SP6a although as things are stable with 5.

by allan

Had to rebuild the server and installed SP5.
Everything seems to be better now.
Thanks,

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