Discussion Locked

NT CHKDSK

0 helpful
14 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a EU on a Dell Lattitude Laptop Running NT 4.0 SP6 and on ever single bootup she has to run autochk or chkdsk, and i can't seem to figure it out. I know that if you dont let it run it flags itself to re-run on next boot but ive let it run allthe way through on both drives like 12 times and it still come up. Is there something im missing? Im on a deadline on this one so its 250 to the winner.

14 replies

by mike o

Sounds like she's either not letting it shut down completely before turning off the power, she's putting it in suspend mode and the battery is running out, and/or something is causing it to hang when shutting down.

The first two are easy to test.Do a shutdown and power down yourself and see if it comes back up. The last one you might have to see what's all running on the machine and shut them down one at a time to see which is causing it. You might also want to disable any services running that don't need to be running on the laptop.

by lee.holden

The very first thing I would do is ensure that the user is shutting down properly, rather than just turning off the notebook. I've had a number of users who would not wait for the "It is now safe to turn off your computer" message and this resulted in a situation like what you describe.

by icewolfe

Sorry guys but Ive already tried the obvious even going as far as forcing a full chkdsk at next boot and letting it run all the way through. Nothing seems to help so like i said before is there somehting im missing outside of the obvious

by icewolfe

Point value changed by question poster.I need a answer as soon as possible guys im on a the wire

by macgyver.hicks

Kallen_79,
Questions: Did this start after installing SP6? If so, was it immediate? Did you let the "uninstall SP" option be put in? Have you tried uninstalling the SP as it may have been a bad copy or corrupted? Somtimes the SP's will reinstall drivers needlessly or that are incorrect, check them.

by icewolfe

I cant verify if it happened immediately after installing sp6 but re-applying the service pack resolved the issue only to find her maching was severly infected with Columbia Plan B and i had to reimage the drive anyways. I cant believe i didnt think about the friggin service pack thank you

by tlippert

Find out what type of drive is the laptop. Go to the manufacturers web site and download their utility for checking the drive. Run the diagnostics to see if finds an error on the drive. I have seen WD diag fix problems of this type. User can't finish scandisk or scandisk reports the same errors over and over.

by icewolfe

The drive has passed several test and it actually isnt reporting errors it just wont stop running chkdsk

This discussion is closed to new replies.