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NT/ PROXY KAK VIRUS, PLEASE HELP!!!

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9 replies

by thomas.white 1 view

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WE HAVE CONTRACTED A VIRUS (KAK)AND WE SEEMED TO HAVE CLEANED ALL THE WORKSTATIONS, HOWEVER, WHEN WE TRY TO ACCESS THE INTERNET THROUGH I.E. OVER THE NT PROXY SERVER TRHOWS UP A FILE DOWNLOAD SCREEN AS IF ITS TRYING TO DOWNLOAD THE HTML FILE FOR THESITE YOU ENTERED. CAN ANYONE HELP? WE CAN DIAL WITH I.E. OVER DIAL-UP SO IT IS THE PROXY.

9 replies

by 1stladytech

You can go to http://www.symantec.com/avcenter/vinfodb.html and then search on kak - it will give you serveral write ups on this virus and its variations. They have a downloadable fix tool for several of the variants, and there is also detailed instructions on how to remove this virus manually. If the instructions are not for NT specifically, then I would leave their tech support a message and get the specific instructions for NT removal. I have removed this virus many times from machines, usually manually. Just take your time and follow the instuctions exactly to prevent reinfection before you completely remove all references of the virus. Good luck!

Vickie

by e-fellow

I am the IT Director for twhite and be assured that we have already tried all the obvious things.

by lawrence

Have you tried pandasoftware.com? I had a serious virus problem (different virus) and panda sorted it. Their help desk is a bit slow but they do get there in the end.

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