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Outlook 2003 contact list

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I have user who was forwarded an email to respond to from her boss. They corresponded several times and the email ended up in the drop down menu for the To: box. She was doing some house cleaning and wants to remove that email address from the list along with a couple others. I'm guessing it is pretty easy to do, but I can't for the life of me figure out how. She is running Win XP and Outlook 2003. We are running an Exchange 2003 Server (I don't think that has anything to do about it, but not sure). That email doesn't appear in her contacts folder.

Thanks in advance for the help.

5 replies

by working it

Delete the C:\Documents and Settings\user name\Application Data\Microsoft\Outlook\profile name.nk2 file

Make sure the Outlook is not running.

by ajewell

You can just hit the delete button when the name is highlighted.
Like if I type a in my To: and email addresses appear that start with a,you can just maneuver the down arrow to the name so it's highlighted, and hit the delete button.
Don't use the mouse to click on it because that only selects it and puts it into the To: box
Maybe this will help.

by mpd881

I knew it would be a very easy solution. I just didn't know it would be that simple.
Thanks.

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