We a client right now who is running XP with Norton Security Center. He has a DSL connection with us and he is not running through a proxy. He is directly connected with us using the public address that we’ve assigned.
The client is timing out when he tries to connect to our email server through Outlook express. We’ve tried almost everything.
1) recreated the account in outlook
2) disabled both the firewall and email scanning
3) verified that Windows Firewall was not on
4) checked settings regarding security, password, servers, account name, TTL, etc.
5) One thing that I noticed is that he cannot ping any web domains, but he can actually browse the internet. Even without the firewall up.
6) One thing I thought strange was the use of a browser called Avant, although it has been functioning fine before
Any thoughts? By the way, yes, our server is up!!!
Thank You,
Chris