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Outlook Client Won't Get Internet Mail

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by artcabot

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The CEO of one of our subsidiaries checks her corporate Internet e-mail from home and at the office via Outlook 2000. I have configured both the Internet Mail service on her home and office client to "Leave a copy on the server" so that she can use Outlook Web Access when away from those two machines. However, last week her office machine simply stopped receiving Internet e-mail. The error message says that not all mail could be retrieved, probably due to a connection problem with the server. However, I can Telnet to the POP3 port and can list/retreive the messages that are there. She can also connect from her home PC and via OWA. Her office PC can send Internet e-mail with no problem and others in the office (behind the same proxy server)can receive Internet e-mail.

What's going on?

5 replies

by stillatit

Are messages ever getting deleted from the server? If not, eventually the message load is too large for the client to download.

Good luck.

by artcabot

Don't think that's it because I'm able to bring them into Outlook Express and then import them into her Outlook inbox.

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