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Outlook slow opening email

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by jspaz

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I am using Outlook 2000 with Exchange 5.5. Running Norton AV and Norton Antispam. Outlook performance has suddenly become a problem. It takes 30 seconds to a minute to open an email for the first time. Opening mail that has already been read is instantaneous. The antispam software has been running for over a month. The performance issue started last week. Performance of all other applications is excellent. No other users are experiencing a problem. Any suggestions would be greatly appreciated.

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by lcampbell

We also are running Norton Antispam software. We also have run into the performance issue. Installed 1Gig of RAM on the Email server. The trouble seems to be with the Antispam filtering software. If the quarantine is open the server does not respond to the clients request to check mail and there is a delay.
It seems to me that the Antispam is a total HOG on the system. But, we live with it as it is protected us against the viruses that have been rampant on the internet lately.

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