8 replies
by douglasb
by yvonne
Poster rated this answer.
by sgt_shultz
sounds like it is wanting to write to the registry to complete the installation and something is not letting it. corruption or not enough privleges.
if you are sure you are logging in with a user account that has local administrator privleges then i would try booting into safe mode to see if that will allow the install to complete. if not, try uninstalling and reinstalling the application...
by yvonne
Poster rated this answer.
by yvonne
To DouglasB: I do not have to reboot at this point. I can just click OK and do anything else I want to do. I was told to delete the following folder from the registry: PendingFileRenameOperations That folder was not in the registry, but the folder named FileRenameOperations was there and I deleted it, but when trying to install the program I got the same message.
To SgtSchultz: You might be right, but there is nothing to uninstall, I already did before trying to reinstall.
by ronmaagero
by yvonne
Poster rated this answer.
by yvonne
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