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Passowrd policy and mobile users

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by mg_roberts 1 view

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We implemented a simple password policy yesterday and required users to change their password every 42 days. In order to make the changes effective asap we required users to change their password at next logon. Now I've been getting calls all morning from mobile users at home saying they can't access their E-Mail. I've had to reset their passwords so they could access exchange. Am I going to go through this every 42 days?

2 replies

by bearguy904

My thought on your question is this. The mobile users will recieve an advance notice that their password is going to expire hopefully before it does, hopefully they will change this password while still being connected to the network. I have seen that if a password policy is set by the network it is then installed on the local machine, so if the local machine is taken off the network the password will still expire, however there will be no way to reset it.

Do your mobile users connect via VPN? I am curious as to how a password reset corrected the problem.

by mg_roberts

they do not connect via vpn. their account replicate to the domain server only when they are in the office. they still logged into the machine with their old password, but had to use the one i created during the reset to access the exchange server via webmail.

they were able to log into their domain with their old password, but couldn't log into email.

we implemented the policy yesterday, and i checked the 'User must change password at next logon'

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