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PC hanging

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by hdrysdale

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We have several PC's running Win NT 4.0 After installing SP6 and IE6 we noticed an issue when the user tries to close all programs and log on as a different user the PC will hang. Sometimes it will go back to the login prompt, but other times the user needs to reboot. This issue was not happening before the Internet upgrade. Any suggestions as to why?

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by thechas

I suspect that IE 6 is the problem.

I have seen a number of compatibility issues with IE 6 and older systems.

Start by checking for an updated video driver.
If the latest video driver supports DirectX 9, it should fix your hanging problem.

If the driver only supports DirectX 7 or before, IE 6 may never run properly on these systems.

Select 1 system that hangs more than others and try a newer video card.

Chas

by bilal2002

I would first Check with microsoft for Known bugs and fixes with SP6, with the current problem your describing.

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