After Hours

Ask something
Question Locked

Please Help Problem with my laptop

0 helpful
11 replies

by dube_206

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

hey im new to this site.
i basically have the same problem as this guy...
https://www.techrepublic.com.com/5208-11184-0.html?forumID=48&threadID=164869&tag=rbxccnbdisc1
but the thing is nothing shows up on my screen.
so i was wondering what the problem would be, if someone can let me know as soon as possible that would be great.

Thanks

11 replies

by older mycroft

If you've got [i]"basically have the same problem"[/i] - what result have you had with BASICALLY THE SAME ANSWERS? ;)

by dube_206

this is true i want to see if theres a way of fixing it with out having to send it in because i need it to do all my work. so i was wondering that before i send it out

by older mycroft

Firstly you've not detailed what make and model your laptop is - so are we to assume that it is identical to the cited thread - an HP Pavilion N4515 Notebook ?

Yet you cannot see anything on your screen. So how do you know that the laptop is powering-up then shutting off again? How can you tell if you cannot see anything?

When was the last time that it DID work properly?
What were you doing on it the last time you powered-down?
Has this NB suffered any form of trauma or physical shock?

Can you connect it to an external monitor to establish if the fault lies with the laptop screen and not the laptop graphics?

by dube_206

make is hp pavilion dv6000 series...
i can tell its powering up and turning off my the led indicators.
i can also tell that its powering up by the harddrive noise and the dvd burner spinning
i also hooked it up to a monitor but nothing comes up on the screen.
it was last working properly around 1:30 when i powered down it powered down normaly but when i went to turn it on around 6 when i got home from school it started powering up and then turning off.
and the nb hasn't suffered from any trauma or physicall shock, i take pretty good care of it, minus cleaning the screen, its in pretty good shape.

by older mycroft

You should be aware that the DV6000 was the subject of a Class Action Lawsuit against HewlettPackard and HP lost the case in court.

https://www.techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=242742&messageID=2492855

http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1232418613605+28353475&threadId=1147659

http://www.pcmech.com/article/hp-pavilion-dv6000-notebook-review/

There is a very good chance that your present difficulties are hardware-related and may very well fall into the category of the above mentioned lawsuit.

Having lost the Lawsuit, HP undertook to repair any laptops found to have suffered due to the inherent design faults that initially led to the Court Case.

by khloflo

I would recommend you try re-seating the graphics card. If after that, and trying an external monitor you don't get any output on the screen, I would guess the graphics card needs to be replaced. You can check with HP or elsewhere online about getting the part. Is the laptop still under warranty? If so, this should be covered. If not, buy a replacement card and if you are comfortable installing it yourself give it a shot. Most manufacturer sites have manuals online showing you exactly how to replace different parts. Just make sure whoever you buy the card from has a solid warranty and/or return policy. In case it isn't the card, you can still return the card for a small re-stocking fee. This would still be cheaper than taking it in to be repaired, but it's up to you. I don't think it's the screen, if so you would get output when you plugged the laptop in to an external monitor. The fact that lights blink and you hear the hard drive and CD drive is a good sign. At least your data is safe.

by dube_206

i checked out the site, only problem is that my model number isn't there for some reason. the model number i have is dv6428 and all they have is like the 63xx and 62xx
thanks anyways

by rob miners

and dismantle the Notbook.

I would give the inside of the case a blowout with compressed air. When blowing air through the fans make sure that you physically stop them from spinning, as they may generate power and blow something up. Remembering to ground yourself by placing the back of your hand on the Power Supply Unit or a metal part on the PC and not moving your feet. By not taking this precaution it is possible that you could inadvertantly cause damage to the PC from an electrostatic discharge. Then remove the Heatsink, giving it a thorough clean and reseat the CPU applying new CPU grease. If the Fans spin freely when you give them a spin they are probably OK. If there is resistance replace them.

Clean the Cooling Vents

Depending on the model, vents can be found on the side, back, and/or bottom of the notebook PC. These vents allow air to flow through the PC and keep it cool. Buildup inside these vents impedes the cooling process.

Clean I/O Ports

The back of the notebook PC has a series of ports. After cleaning the cooling vents, take the compressed air and blow out any debris that may have accumulated in and around these ports.

Clean the golden edge of each memory stick with a soft rubber/eraser, remembering not to touch the golden edge of the memory stick. Check with one stick at a time, remembering to disconnect the power from the PC.

This discussion is closed to new replies.