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Print Spooler Issue

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by cca 1 view

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I have a user that sends a monthly print job from Excel to a networked HP color printer. Nearly every time this job is sent, the spooler hangs and I am forced to reboot the server to restart the service. After the server comes back up, the print jobprints again. This is not an especially large job (10-12 copies or so of 10-12 pages). I do have some drive space issues with the c:\ of the print server (low). I am using Windows NT 4.0 SP 6a. Any idea why this is occurring? Thanks!

4 replies

by frobo

The amount of pages is not an indicator for occupying space in RAM and on harddisk. For example :If your user prints with highest quality like 1200 DPI (Dots per Inch) and true Color (each Dot equal 4 Byte) and
You can work with huge table in Excel, lets take an DIN-A4 Page approximately 8? wide and 12? high= 552960000 Bytes per Page ! I would change the Place of the spooler from C to a drive with more space.

Regards

Frobo

by frobo

Sorry i forgot: Your Server is not hanging, he is working very hard on paging to the harddisk. If you have no space on HDD for the amount of DATA then NT is making an "GURU MEDITATION ERROR".

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