Software

Ask something
Discussion Locked

print test page then error reporting for microsoft

0 helpful
1 reply

by samisalem

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

i am installed the printer on pc , then when print test page an error occure that tell me some program stop by windows to safty " microsoft error reporting "

"to safty the computer windows stop some program"

i 'm try to reinstall printer , but when print test page or any document same error occure , the driver downloaded from canon websit , the model of printer canon lasersot lbp 1120

1 reply

by oh smeg

http://www.canon.com.au/products/printers/laser_printers_low_medium_volume/lbp1120.aspx

As for removing the printer you first need to delete any Jobs in the Que or the error will remain.

With most Canon Printers there is an Order to install the device this is generally install the software then when prompted plug in the turned on printer through the USB lead. If you do not follow this procedure the computer will attempt to install the necessary driver and cause problems like this.

So start off by restarting the computer then remove the Canon Printer through the Add/Remove Programs, reboot and then with the USB Lead to the Printer unplugged install the drivers and then when prompted plug in the printer.

Col

This discussion is closed to new replies.