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Printer Connection Problem

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10 replies

by wesley.chin 1 view

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Just got in a new printer, Canon Pixma MP160. Have installed the drivers, and connected. It connects via USB. It does not seem to be recognized, as indicated by the balloon popup on the desktop. The machine that it is connected to is a laptop, running Win 7 Home.

10 replies

by oh smeg

Have you installed all of the software?

Also according to the Destruction Manual you should install the Drivers and then when prompted plug in and turn on the Printer Did you do this?

Are your USB Ports working on this computer?

Col

by wesley.chin

I believe I have installed all the software.

Yes, after installing the drivers, the printer was only plugged in at the prompt.

Yes the ports are in order, tested by plugging in other USB devices.

By the way, forgot to mention that the flavor of Windows is Windows 7 Home 64 bits.

And yes, the drivers installed were 64 bits.

by cg it

see if the new hardware wizard starts...

by wesley.chin

I tried that before, still the same. And yes, all of the ports are good, tested by plugging in other devices

by oh smeg

Which port is it connected to?

If there is no listing for this Printer int he Printer Window you haven't installed the driver for it. ;)

Col

by wesley.chin

I had tried unsuccessfully to connect it to LPT ports, Strangely, the printer does show up in the Printer Window when connected to COM ports.

by oh smeg

The printer should show up listed under USB Ports.

Not sure what's going on here but it's something screwy.

Col

by cg it

you probably don't even have a LPT port or a serial port on your Windows 7 machine. Those are legacy ports and Windows 7 doesn' support legacy hardware, which is why Windows XP still has much appeal because it does.

Change the USB cable out for a new one, if that doesn't work investigate what USB version the printer is verses what your Windows 7 comp is. Sometimes, USB 2.0 or 3.0 devices doen't work on USB 1.1 version on the comp no matter what the mfg says about backward compatibility. [note Especially Canon printers] [and all in ones]

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