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Printer Offline

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by moadibe

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Any ideas as what would cause only certain PC's not to recognize the associated network printer every time that PC is initially booted and user tries to print?
User will try to print, will not be able to communicate with printer. Printer will be set to work offline. User must reboot. After doing so, printer dialog will pop up and mention that there are jobs waiting to be printed. Happens everyday just only on 3 PC's out of 150.

3 replies

by mikeanselmi

I have a somewhat similar problem that is caused by the power-saving features that are builtin in to the printers. I have a color laserjet printer that takes minutes to warmup. Make sure you checkup on the status of the printer before they print andsee if this might be happening to you as well. You can disable the powersaving features to test if necessary. Other than that I suspect it might be a script or a mapping of the port that is failing during the bootup as it may time out due to the powersave features or some network traffic anomaly.

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