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Printer permissions I presume ?

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5 replies

by natcat 1 view

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Hi Guys and Gals,
Out of the blue, my users lost the ability to print to a printer shared on a 2000 professional work station.
Only the administrator and the user of the computer can print.
When anyone else tries to print, the job goes through normally then the printr icon disapears as it would when you send a print job and it finishes.
On the 2000 computer the printer is attached to, the job shows up in the queue as being deleted.
Has anyone encountered this problem ?

5 replies

by tonywildcat17

Never seen that before, but try to log on to the local machine that the printer is directly hooked up to as someone different than Administrator. Try to log on as someone who is encountering the problem to see if they can print. If they can, then it is probably not a permission setting. Not sure though. Sorry

Tony

by lcampbell

Yes, we've encountered that here. It is attributed to a faulty NIC in the network printer. Or possibly the crappy cabling job that was done here. Occasionally we even have to uninstall and reinstall the printer to the networked PC's after a connectivity issue occurs.

by natcat

The problem wasn't the NIC since the printer was connected to the parallel port of a computer.

by natcat

The problem has been solved for the time being.
The printer was an OfficeJet G85xi printer and HP support suggested that I use the Deskjet 550C driver and it actually worked.
They will send me the new updated drivers for the printer but I won't be installing them unless the user complain again.

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