Printer prints test pg but no other text

It sounds like the document software is to blame. It obviously works well with the windows test page. Give us more details.

What software will it print from and what software won't it print from?

What printer is it?

How did you install it?

It could be your ink, check to see if you need new ink, if not then it's your drivers, they may not be sign by Win XP.

The original printer is an HP Deskjt 3740. I added a HP Deskjet 812C and it does the same thing. Keep in mind, it prints a test page from windows with black and color and it prints correctly. I installed OfficeXP without a problem. It will not print any text from Word or any document wether new /old saved/unsaved. I am able to print a template from Word. I have scanned for viruses, none found.

Casemaker, have you checked for new drivers, patches or updates? My feeling would be with the drivers. Try reloading the drivers from HP.

I just encountered the same (similar?) problem when my neighbor called for help. Her system is WIN/XP on HP Pavillion with HP Deskjet 812C. When printing from WORD, WORDPAD or NOTEPAD the printer went through all the motions but the page was blank. Test page printed okay, printing from Adobe Acrobat reader was okay, printing from a browser page was okay. I finally went to "Printers and Faxes", selected the printer, selected "properties", selected "Advanced" and checked "Print directly to printer" and away it went. --- not a good workaround but remember the rule: "Any program that works is better the first measure of quality: "any program that doesn't"

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