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Printer won't share

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by kalizahn 1 view

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I have a computer at work that had a shared printer...until yesterday, when it decided it no longer wanted to be shared. Now, if I try to share it again, I get a message saying the printer settings could not be saved. MS Technet does have an article about this issue, but, although the symptoms are the same, their cause and therefore fix are not the problem/answer. (article 185792) (The comment field is not even CLOSE to 256 char.'s - maybe 10 char's) I've reinstalled the drivers, logged in as the user and as administrator: think I got all the basics. Anything I haven't tried???

3 replies

by sgt_shultz

what os please? what printer model...don't have enuf to go on...if this were me, based on what info you have given, i'd install another printer driver and try to share that, make sure it's printer specific problem...if i could share other printers, i'd look at possible registry corruption/permissions...i'd probably use regedit32 to look at permissions on the registry settings (altho since you logged in as admin, this is probably not it) then i would look on mfg website to find out how to manually uninstall the driver...or restore a copy of the registry if i were keeping up to date copies...if i couldn't share anything, i would look at removing and reinstalling the related network components (i.e. print and file sharing services...need to know you os)
got virus protection?

by jpcandiff

remove File and Print sharing, delete printer, reboot, add the printer, add file and print sharing(in that order). Without more info, this is all i can think of. Knowing the model of the printer and OS(with service packs) would help.

by kalizahn

Sorry - OS is NT 4.0 w/ SP6a (and don't get me started on NT - not my choice). And printer is an HP OfficeJet 7110 - drivers are minimal and had to be aquired from HP site. Wasn't really designed to work with NT ideally, but it did what was needed until last week. I'll try the file/print share uninstall, driver ininstall reinstall and sharing reinstall. Thanks to the two who suggested that.

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