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Printing blank pages

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by dave.raj

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Hi There, I am having problems printing any kind of files from Windows Picture and Fax Viewer. Its printing blank pages. The printer is HP 8500, I have used true type font, but no success. Can someone pls help?
Thanks
Dave

3 replies

by drb63

This has been a known issue with the 8500 series. To force the image, place some test on the image. It should then print. But what really needs to be done is the printers firmware needs to be updated. To do so, visit www.hp.com and drill down from there.

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