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Printing error "Handle Is Invalid"?

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by gc 1 view

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I'm setting up a color copier with an embedded Fiery controller board. The network is NDPS emulating NDS frame is 802.3. Note: this is not my setup.

After creating printer, print server, and print queue I try to print a test page from withing printers properties. It won't print and I get a "Can't print test print. The Handle Is Invalid" error.

If I set up Windows Printing using SMB then I can print test pages, and from any app. I want.

Need help with "The Handle Is Invalid" problem as the customer doesn't want to print through Windows Printing.

Any suggestions? Thanks.

3 replies

by dle

Fiery printer setup under NetWare requires a valid user account. It can use either NDS or bindery login. Verify that the account is active and configured on the Fiery network setup. You can do this on the Fiery box with the buttons, or if TCP/IP is configured you can access it with a web browser.

by gc

I didn't want to say that your answer is unacceptable because it isn't.

It did confirm what we have already done and checked several times. It is running in NDS emulation.

But your answer isn't what we are looking for. Temporarily it is running in Windows Printing (SMB) and there it will stay. Customer has changed their mind and are happy with the way it is printing.

We are leaning towards the problem being with the anti-virus program. We still want to know what the problem is for future reference. Any suggestion there? Thanks anyway for your response.

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