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Procedure Entry Point not found in NAV

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8 replies

by dpotter555 1 view

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I am running Norton Anti Virus 2002 version 8 on a WinNT sp6a machine. When I run LiveUpdate and there is a program update, I get the following error message: "The Procedure Entry Point GetLongPathNameA could not be located in the dynamic link library KERNEL32.dll". All other updates (virus definitions, live update, etc.) will download and install without a problem. Only updates for the actual program itself will not install. I cannot find anything referencing this on Symantecs web site. I need help. Thanks!

8 replies

by cg it

Not sure about the error code for not locating a dll and not quite sure this applies but on our Corporate Antivirus 8.0 & 8.1 if there is a program update, we have to install that without any other updates. If we run live updates and have other updates, the program update won't download and install so we uncheck any other updates and download the program update alone, then run live update again to get virus definitions.

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