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public folders

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by kaytech2 1 view

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I am running exchange 2003 and my public folders are set that when a new mail is delivered the name goes bold black to show theres a new mail, this is fine on all folders but 1 it just wont work. all permissions are the same. it was created exactly the same way and it happening to everyone so think its server side not client. please any help on this would be great, im puzzled

4 replies

by robo_dev

In Exchange system manager, look in folders / public folders and find the relevant folder. Right click the folder and select permissions. On the general tab, check the 'maintain per user read and unread information for this folder'

I remember there is a parameter which tells a public folder whether to track read/unread for individual users. Perhaps this has got switched off.

Sometimes rebooting the server somehow solves the problem.

- Visual notification only works if you place the folder into your Favorites folder.
- When in doubt, reboot.

by kaytech2

Thanks for the advise but

None of my folders are in a favorates folder yet they work fine. and a sever reboot is definatly not an option right now.as i said all the boxs are ticked exactly the same.

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