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Questions for Vendor References

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I am working on a major WAN/Internet/FW upgrade for my company. As the point of contact, I have been asked to check references. Can anyone give me a website, a reference site, anything I can use as a basis for questioning the references? Also, this project involves MCIWorldcom. Any comments, good or bad, about them?

Thanks,

Tony

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by mgs

Tony,
I do research for clients on software packages. In checking references on vendors and products I have formulated a checklist that includes: asking for references from companies in same industry and close geographical area. My questions are mostly open ended - "what are your best/worst experiences", how long have you been using the product and how often. and a major concern is the manufacturer and tech support.

by tbeaird

do you have a list of these types of questions? A word doc maybe? If so, could you email it to me?

Thanks,

Tony

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