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RAS Clients not able to access network

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8 replies

by mr_fixit

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I have a Windows 2000 server with a 4 port modem. Users can dial in and obtain good IP connectivity. They can do everything, browse the Internet, get mail, and telnet to other IP's, but they can NOT access network shares. This is a serious issue with us. PLEASE help.

8 replies

by acattr

Network Neighborhood or MY network Places uses browsing to show the list of computers. If your issue is with these two then disregard it, as you shouldnt browse while on a slow dialup.

1. Try to connect to a machine using its IP address. For example if you had a server called FILESERVER, with IP 192.168.0.2, then go to start, run, and type "\\192.168.0.2" in the open field. If it works, then after connecting create shorcuts of the shares on the desktop or Go to the next step, if it doesnt work, stop reading and click reject.

2. Go to Start, run, and type "\\FILESERVER" in the open field, assuming your server name is fileserver. If it doesnt work, you have a name resolution problem. Make sure you have Wins or DNS setup on the network and that you have them setup in your dialup settings. If it does work, then after connecting create shorcuts of the shares on the desktop.

by mr_fixit

WINS! WINS was not running on the RAS server. It is now and the problem is resolved. Thanks. It is not good enough for the server to have a reference to the WINS server, it has to BE a WINS replication partner.

by ctmoore1998

Check the Domain security and see if you have the correct access permission for the local computer. Also is this A VPN dial in or straight RAS. Also check your file permission and ensure the user has adequate permissions as a remote user. I don'thave a 2000 server handy right now be check the security permission and look for access this computer remotely and check its config. Check USER permission and ensure dial/remote access is enabled.

by whatme?

OK, start w/server. Make sure file and printer sharing is enabled.
Now go to each client and enable file and printer sharing as well then dialback up. In a dns setup, your master browser (probably the PDC) will give you errors in event viewer if these aren't done. You will not be able to receive a browse list on the clients if they aren't enabled.

That's what works for me

merv

by mr_fixit

To answer some of the questions:
This is ONLY RAS. No VPN.
It is on an NT domain.
Users have appropriate permissions.
\\ServerName\Resource does not resolve.
access to IP (Telnet, Ping, FTP, HTTP) works.
DNS resolutions work.

Itappears to me that one of the following are happening:
WINS is just not working, I have been playing with this, trying to get it resolved. Access to network resources from the RAS server is OK. It is just the RAS Clients that are having the issue.
Users signing into the server through RAS are not being authenticated on the domain. I doubt this, but I assume it is possible.

FYI: This used to be an NT 4.0 RAS server. Everything worked then.

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