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RAS via MS TermServer with Citrix Mframe

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3 replies

by foz

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I have just installed a Chase PCI 8 port ras card in our ms terminal server running citrix metaframe. This was a FRESH server rebuild as we were having so many problems with them. Every so often the ports will stop answering incoming calls, the remote user just rings and rings and the card doesnt pick the call up until the server is rebooted then everyhtings fine for a while, any ideas!!?? ive rang chase but they said they've never come across anybody using Citrix with this card so cant help much!!??!?? nice answer guys.

3 replies

by trev

There may be a compatibility problem with the card and metaframe. What you could try if you have not already is take the card out and install it on another machine with a version of Windows NT with RAS and WITHOUT metaframe. If that works then you know its a compatibility problem with Metaframe. If it doesn't I'd get a refund and buy another card. Good Luck.

by foz

This is what had happened, basically many people ive spoken to have had the same problem using CHASE RAS PCI cards over CITRIX METAFRAME, the card is incompatible it seems, i changed cards type and it worked fine.

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