Windows Forum
by bfilmfan
What did you see in your virus scan of that system?
Does the system have the same behavior with Regedt32?
I am assuming that you are logging on with an administrator account.
by grumpyroger
Poster rated this answer.
tried it all, and yes as account admin. ened up re-format. after I ran klez tool and unhook from Symantec
by willcomp
First things first. Previous response alluded to part of this.
1. Boot into safe mode, disable all startup items and reboot into normal mode.
2. Run a virus scan with current definitions.
3. Check for adware with updated versions of both Ad-Aware SE and Spybot Search and Destroy. Both are freeware and available at download.com.
Have seen adware disable msconfig. That or a virus could also be problem with regedit.
If none of this is effective, we'll try something else.
Dalton
by grumpyroger
Poster rated this answer.
Tried the safe mode, and ran up to date virus defs, to no avail, also checked for adware, none to be found. see answer above
by cp7212
Those are symptoms of the Klez virus. This is a URL to Symantec's site: http://securityresponse1.symantec.com/sarc/sarc.nsf/html/w32.klez.gen@mm.html
Since there are several variants, you'll have to run one of their standalones to see which one it is. The rest of the page will guide you to whichever fix you need.
by grumpyroger
Poster rated this answer.
Ran the Klez tool as well as some others. only thing that worked was re format and re install of complete software pakg
by grumpyroger
This discussion is closed to new replies.
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