Desktop

Ask something
Discussion Locked

REGISTRY_ERROR in XP

0 helpful
3 replies

by computers 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

A customer's computer running XP Home runs into a blue screen every way I try to boot it, including Safe Mode. The error is REGISTRY_ERROR, STOP 0x00000015. If I boot from a CD, and go into the Recovery Console, the minute the computer logs onto the Windows installation on the hard disk, the blue screen returns. Likewise when I tried to do a repair installation. I examined the hard disk independently, and it seems to be okay. Any ideas what this might be?
I am not sure if SP2 was installed, but the original installation was SP1a.

3 replies

by rsimanski

I searched the Microsoft Knowledge Base for that specific stop error message but could not find anything relating to it. You might do an advanced search on "error stop" and see if you find anything that gives you a clue:

This discussion is closed to new replies.