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Remote control failed!

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I'm trying to remote control a ZEN workstation v4.7 and I'm getting this error message...

The remote user agent was unable to
establish a connection...OK

An error occurred during security checking
Status: IP Management found

please help!

7 replies

by papachuck

The DS identification folder is corrupt. To fix run DSrepair to fix and NDS issues. Then do the following;
wks1= workstation running nwadmn32.exe
wks2= workstation that will be Remote Controlled

To make sure that the workstation trying to be Remote Controlled is registered and imported correctly, do the following:

1- From wks1, delete the NDS Workstation Object you want to Remote Control.

2- From wks1 and wks2, run SYS:PUBLIC\UNREG32.EXE and reboot.
(Check the HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Workstation Manager\Identification key in the registry to make sure that you have the correct tree information. If importing or remote control problems persist, then delete the 'Identification' folder if unreg32.exe The 'Identification' folder should be rebuilt as the registration, import, and reboot(s) of the workstation(s) progress.
3- Log in using both PCs as their respective users. This will create a template or cookie for registering the workstation object after importing it. Verify that wks

by duster52

99% of the time that we see this problem, the workstation that is being remote-controlled has not been imported correctly. After we delete the workstation object, re-register the workstation and re-import, we can usually remote control it. If thatdoesn't work, then we re-image the workstation (we use ghost and push down a clean OS image to the workstation).

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