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Remote Installation Service Install Fail

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by sean wyatt

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I am attempting a RIS install via boot floppy. The text mode portion of the installation goes to the point where the progress bar says " Starting Windows 2000."

At this point, The screen goes black, flashes back to the text screen, then goes black again and the PC locks up and does not respond. I have recreated the install image to no avail. The PC is fine as I had Win2K installed and running fine before I wiped it to do a RIS install.

8 replies

by ttrinh

You mentioned doing with the boot dosk, this means that your NIC is not PXE capable. Since win2000 couldn't detect the card itself, it could be driver problem ? When win2000 ran on that PC, did you install the NIC driver manually or win2000 detectedit ?

You could try to include the driver (for w2000 obviously!) in the $OEM$ folder in the image of that installation then change the script to Oempreinstall=yes and try again.

Tuan

by sean wyatt

Thanks but the rbfg.exe utility has an option to list the NICs it works with. I am using a 3Com 3C905B. This card is not PXE compliant but is supported by the boot disk. The installation starts but locks up in the text mode portion after the mass storage drivers load and the status bar reads starting Windows 2000.

by poo_music

Yes, the 1st question i would like to ask, is your NIC PXE bootable? If yes, then the second question, do you authorized your DHCP server? If not, your client cant get the IP address, then how to connect to the server? Do have a check! Have a nice day,
Cheers!

by sean wyatt

Thanks but the rbfg.exe utility has an option to list the NICs it works with. I am using a 3Com 3C905B. This card is not PXE compliant but is supported by the boot disk. The installation starts but locks up in the text mode portion after the mass storage drivers load and the status bar reads starting Windows 2000.

THe DHCP server is running and authorized.

by rkelly

Could well be a power management/hardware issue. Also which version of Windows 2000 are you deploying via RIS. I would strongly suggest that you create an SP2 installation of Win2K Pro for installation via this service, much better driver support all less twitchy in the installation phase.

I'd try the Service Pack before I did anything else - evrything else is working, otherwise you wouldn't get to the Installing Windows 2000 screen. If that doesn;t work look at power management settings andBIOS Upgrades as these can all cause problems.

Thanks

by sean wyatt

Thabks for your reply. I applied SP2 to the server and flashed the client BIOS. Same result. I believe that there must some old hardware that does not respond to some process that runs via RIS and not via CD setup.

by azizhakim

Prerequisite for RIS,
1)Authorized & activated DHCP Scope.
2)Active Directory Installed
3)DNS Service functioning
At the point of install my feeling is it cannot find the dns server.I had a problem learning ris as well.In my case I installed RISon the server running DNS service as it could get ip address & locate the dns server simultaneously,where as previously it just hung when I had separate RIS & DNS servers.hope this helps

by sean wyatt

Thanks for your reply. I have only one server running RIS, DHCP, AD and DNS. All services appear to be running properly in the computer management applet.

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