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Removing Reference to RealPlayer Element

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7 replies

by lo 1 view

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PC environmnet: Win NT v4.0 SP5, Creative Live, Iomega 650 CR-RW, HP TR4 Tape, Jaz 1gb, Zip 100, 20gm HD, 60gb hd, maybe other hdw/sftw that makes a difference.

A few days ago I got tired (again) of RealPlayer "doing it's thing" so I deinstalled everythig I could find from Control Pannel, Add/Remove. I checked the registry (still have some RealAudio and such but not sure I can/should delete them so ...). Now when I login I get this message ... Cannot find the file 'C:\Program Files\Real\RealJukebox\tsystray.exe' (or one of its components). Make sure the path and filename ae correct and that all required libraries are available. ...

Admin gets it also so not just 1 user. I also get what looks like 'part' of a Win Explorer Window looking at C:\WINNT\SYSTEM32, but only File, Edit, View and Help on tool bar. Other startup elements won't start until I respond to ..\tsystray.exe message. Win Explorer win stays after OK.

I am guessing that there is a application IE, Netscape,CD Player, etc. that has a reference that is trying to activate, but ...
Any ideas where / how to find / fix?

7 replies

by syscokid

The fact that you are running NT4 and seeing NT Explorer open the System32 folder gives a clue. Go back into your registry and check two keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

and

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

Look for a reference to RealAudio, RealJukebox, or tsystray.exe, and delete it.

by lo

Hey - That was pretty direct. There just like it showed in the error message. Thanks.

by curacao_dejavu

run the regedit command.
and search in the registry for tsystray.exe and delete it from your system.
after that download regclean 4.1 or another registry cleaner and run it to clean the registry from possible errrors.

regards,

Leopold

by lo

Must have been a hurry when I did the post. I thought I had put what I had tried in the post. I searched for TSYSTRAY, REALJUKE, REAL and several others. Except for RealAudio which I wasn't sure about deleteing, I found all of them. Appears we can only search for a key, not a value in REGEDIT32.

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