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Server crashes during backup

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by johns007 1 view

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I am running novell 5 on a dell PowerEdge 2550 with Veritas NetBackup. We have a backup server (connected to a 20 tape robot)that is used to "remotely" connect to the other servers in the data center and run the backups at any given time. This works on all of the servers (NT, 2000, Novell) and did work on our Main file server up until about 2 months ago. we have called dell and veritas both. Veritas has no idea, and dell had us run some BS diagnostics. What it actually happening when we run the backup,wheather we run a manual or a scheduled, it shows the status as running on the backup server, however when you go to this particular novell server, it is either at the c: prompt or it has rebooted itself. we are not sure where else to go from here and any help would be greatly appreciated. this is not a good situation as we have not had a full back up in 2 months. If any one has had any problems with veritas and novell such as this Please Respond. Thank you in advanced!

8 replies

by budthegrey

Well, there are all the good old standards:

install the latest NW service pack (is this NW5.0, or NW5.1?)

download and install the latest build of NetBackup (I'm not familiar with that one, only BackupExec)

Try doing a teeny-tiny backup job, while someone is watching the server being backed up. Maybe watching the console will yeild a clue.

Is there anything in ABEND.LOG?

If you're not already, run CONLOG and see if there's something there.

Since this is a remote backup, maybethere's a networking issue? check the NIC. If it's 100Mbs, set it for half-duplex.

I know these aren't much help, put its a place to start..

by jerry.wolfe

I feel your pain, we couldn't get our backup working for many months, while we worked on that we had a server with lots of disk space and set a schedule to run robocopy or xxcopy every night, this was a good temp fix. We backed used that to backup home dirs and apps.

by magpiper

Do all of the previous response article.

Also on Netware 5 make sure you are running the latest TCP/IP patch and especially the TSA or Target Service Agents Patch.

You server sounds as though it is abending. This could be the result of LAN and Disk Drivers (HAM). Best thing to do is patch to the hilt.

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