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i want to setup an sms to email gateway so that customers can SMS the problem they face with Internet or other systems and it can be uploaded into the systems using an email.
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There are commercial products out there. You may want to test the SMS to Email Gateway from ?? Evolving Office Oy, details how to send the message are available at http://www.oeoe.fi/testsms.html.
If need to process and redirect the messages in your mail server and send responses to SMS, I can recommend a combination of Sendmail, Fetchmail and Procmail which I use in my operation. A detailed description and my Procmail recipes are accessible from http://totaldata.biz/procmail.html.
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