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Shutdown on own

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12 replies

by tim.williams

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Hi there

I have a PC which constantly shuts itself down

I have checked the power management options and the fan and power supply, and these are all ok,

Can anyone help?

Thanks

Tim

12 replies

by stargazerr

to give specifications like Hardware, Operating System ....

Yesterday I had trouble with one of the stupid sales people ... his laptop kept shutting itself down .... when I picked it up to check ... i almost dropped it ... it was so friggin' hot. AMD processor and he was watching a movie with the laptop sitting (more like sinking) into a cushion. Is this your case??

]:)

by rob mekel

your sales person? ;)

But y're right, you (generally spoken) do need some specs on the prob.

Rob

by tim.williams

It runs win xp home, and is a desktop pc by advent

The fan is working fine so there is no overheating issue

Tim

by geoffmichael

Congratulations! You've joined many others who have proved:

It is better to keep silent and be thought a fool than to open your mouth and remove all doubt.

The sales person may be stupid in the field of IT but he/she keeps your sorry butt employed.

IT/Sales

by stargazerr

But you wont see me complaining in the office. I am known as "the girl who never complains" ...

TR is where I (and many of us) let out some steam and share our experiences.

]:)

by nighthawk808

1. What's your patch level?

2. Can you tell us what the voltages are that your power supply is putting out? If your machine is fairly recent, you'll be able to find this out in BIOS. You can also download programs like Motherboard Monitor to tell you this.

by wfs1946

Is there a pattern to it? Does it always shut down doing the same thing?, at the same time? You might try changing the memory, generally power and memory are the first two things to check when a machine shuts itself off like that if there isn't an overheating problem.

by keb

Bad memory can cause this.
If you have more than one stick, try pulling all but one then swap them around.
Also try safe mode. If this works you likely have a driver problem.

by gadman

One of the other questions to ask is - 'What changed'. Has it never worked properly or did it just start? If it just started, what changed? New software? Windows update? New hardware? Did anyone open the computer and maybe knock a wire loose/partially unseat a connector?

Not to beat a dead horse, but are 'all' the fans working? There's the power supply fan, the box fan and the CPU fan.

Good Luck!

by vtassone

Check the heat sink on the cpu. I've seen it happen twice now that the plastic tabs on the heat sink mount break and leave the heat sink cocked. This breaks the contact just enough to let the cpu overheat but unless you look carefully you won't notice it. Everything looks fine and the fan is working but no heat transfer.

by houndog

I know you said you checked the power management options, but did that check include the tab for Hibernate? Is the box checked to enable it? I had that problem on several PCs recently and unchecking "enable hibernation" resolved it. I thought that feature was for laptops, but I've been finding it enabled on desktops as well, and it seems to cause this problem.

by jimc25

I have had an issue with some of our Dell Optiplexes, the capacitors on the mainboard swelled causing all sorts of shutdowns, so in addition to the other suggestions (safe mode, memory etc) take a look at the mainboard and see if anything looks unusual.

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