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Slow Terminal Server Client Connection!

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by kerry.howard 1 view

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Please help me. I have a brand new laptop which I have configured as a Terminal Server Client. The laptop itself runs perfectly fine (and it is fast), but when a user connections to Terminal Server, the session is very slow. When in Word, it willtake about 2 seconds for a letter to appear.

NO other Client sessions are having the same problem - it appears to be only this new laptop.

Any suggestions would be greatly appreciated. Thanks.

5 replies

by rabbit_runner

Here are some things to look at....

1. are you dial up or network connection? Dial up connections are extremely slow.

2. If it is network connection, is your NIC a 10mps or 10/100. The former will be slow for a TS connection

3. How muchmemory do you have on the server your are running. Idealy you need for minimum, 32meg RAM for EACH client that is connecting with Terminal Server Client (TS). Plus you will need additional memory for other server processes.

4. In your TS Manager,see what processes are being utilized for that particular user. Perhaps they are using some process that slows everything down.

5. I have experienced that additonal connections above 7 or 8 will start slowing the server down, no matter how much memory you have. Each process and each user are using a 'time slice' of the processors time.

6. You should also check the taskmanager on the server and see if there is any process that is slowing things down.

These are the things that I would check and have found answers to the problems that I have experiences

good luck

by kerry.howard

Thanks for your answer - I have checked all your suggestions. This is a new replacement Laptop using the previous laptop connection to the server through the network.

by sysmgr

Things to check:

What is the Service Pack for your Terminal Server? Make sure you have the latest SP for TS.

Do you have similar laptops using the same server? If so, are they all configured identically?

Use the "ping" command from a DOS command prompt to see what type of response times are you getting? If you issue a "ping serveripaddress" you should receive <10ms return times on a local lan.

Hope this helps.

by kerry.howard

Yes have the latest SP for TS and yes have similar laptops connected and they are all configured identically.
Will try the ping to see the response maybe the network adapter in the laptop.

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