Windows Forum

Ask something
Question Locked

sudden shut down safe mode only

0 helpful
4 replies

by rhlservice

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
OK Toshiba satellite laptop running Vista 2 GB DDR2...when I run a scan using malwarebytes or SAS or Avira or Spydoctor, laptop suddenly shuts off and does not reboot, in safe mode only, in normal mode, it all runs just fine. Multiple scans and hijack this reveal nothing abnormal.

4 replies

by ---tk---

Why would you thing there is maleware/ virus's on your PC? have you tried uninstalling and reinstalling the software or updating it? Also is Vista fully up to date?

by seanferd

It won't reboot in Safe Mode, but it will reboot normally?

If it won't boot in Safe Mode, the Safeboot registry key may be corrupted, but even importing a known good key may not help. Especially if there is a malware issue which is killing your anti-malware apps.

It could be a non-related issue entirely, though. Check your all your Event Logs for clues.

This discussion is closed to new replies.