At my previous employer, my boss had been my boss at an even earlier employer -we had both left and when he found out I was less than thrilled with my new job, he invited me over. I knew his wife, I bought his used computers - we were friends and collegues.
After 3 years, I got the call to come into his office - this was supposed to be about the status of a project. When I came in our HR rep was there as well. That was the big sign, as this project had nothing to do with HR.
There was a written package, which they took turns explaining. I was shocked, and my boss -well he was just on the edge of loosing it. We signed all of the documents, made an appointment for me to return to meet with HR over pensions etc.
He went back to my office with me and helped me pack. He carried my boxes to my car.
We keep in touch even 2 years later. He cared and still does. But I can't say every termination works like that.
I once had an employee who committed a major policy violation - a clear breach with a non fuzzy penalty - termination. In accordance to our rules, as soon as the HR rep, my boss, the CIO and I had a conference, I went down to see him. He wasn't there - he had worked an earlier shift. We had to seize his computer, and he worked in an open area. Though I had asked everyone not to say anything until I had a chance to talk with him first thing in the morning, someone called him on his cell.
He called my home and got my wife. When I got home I spoke with him, and indicated that we would meet first thing - but he would not accept that. He demanded to know what we would be meeting about and why we had taken his computer. He wasn't aggressive, he was scared and confused. I tried to reason with him -I desparately did not want to do this over the phone, but he gave me no option(I guess I could have hung up, but didn't).
I suspect in the back of his mind he realized what was happening, and I had only confirmed it. But it was kinda bizarre non the less. I could have offered to go to his home but thats kind of tricky too - you don't know how someone will react under severe stress.
Terminations or layoffs are hard - its hard to face a crying person and tell them, its not them, its a downsizing. It is of course harder for the person being laid off, but stressful on both sides.
I do think that IM is so way over the top as to be laughable - I wouldnt trust that someone hadn't hack the password.
James