Networks

Ask something
Discussion Locked

Terminal Server

0 helpful
2 replies

by skc2

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have 2 problems but they might be one issue. I have a TS running on a W2K server. I have a couple of users that are complaining that they get timed out when they try to connect. They are getting the following message: 'Terminal Services client disconnect. The connection to the server has timed out, try connecting to the Terminal again.' I also have a couple of users that are getting disconnected after a short while after they are connected. The idle and disconnected session time out value is set much longer than a few minutes. These people that are having problem are connecting using DSL and Cable Modem. The funny thing is, I have another user that connect daily using cable modem and I haven't heard any complain from her. Any help would be greatly appreciated.

My email address is skc@irmphila.com if you would like to contact me directly.

Kit

2 replies

by dyw

If they are on 98 clients and had been connecting previously, it probably is a licensing issue. W2k and XP clients have their own TS CAL which the server recognizes but 98 clients do not. W2k will issue a "temporary" terminal services client access license, which is a separate cal and good for 90 days until you obtain additional TS cals for those 98 clients. After 90 days they really do expire and the user will be unable to connect, getting that disconnect message. You can check to see if they were issued a temporary license and if so, then getting TS CALS for those clients will solve that problem.

This discussion is closed to new replies.