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Terminal Server and 110wpm typists

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Server is a dual P3-1Ghz with 1Gb of RAM running Windows 2000 Terminal Server. There would be no more than 10-12 sessions at any one given time, but at least one of those users types rather quickly at 110wpm. This user cannot achieve anywhere nearher top speed without waiting for her screen to catch to her fingers. The rest of the TS users do not really have this problem.

This user is part of an office that connects to TS via a 512k shdsl connection.

I'm thinking 110wpm typists weren't factored in when Terminal Server was designed. Would I be right? If not, any ideas?

6 replies

by adam a.

Umm... should also note, memory and cpu's do not appear to be working very hard.

by craig it mangaer

Two things, TS is not as robust as it's cousin Citrix for speed and compression. And yes your right TS was never designed to be a complete and accurate replacement for a desktop running apps. locally. As much as you would hate to do it, there are only two things you could do to alleviate the problem, the best thing you can do is install the apps. locally. If that isn't feasible you could contact a CITRIX rep. and setup a demo. with your speedy typists to see if they can get a setup in place that will not have latency issues. The other problem your going to have is the WAN latency that has and will be an obstacle to overcome. Best method is to setup a second TS or Citrix server on site.

by adam a.

Citrix has already been ruled out... we can't guarantee it will make a difference and the cost rules it out. We've looked at dedicating more bandwidth and server resources to the user in question but that hasn't helped at all. I think we'll have to look at other options outside of TS. Thanks for the response.

by adam a.

Believe it or not we seriously looked at this as an option but they wouldn't buy it. :)

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